Privacy Policy

When you interact with BV Consulting through our website, contact forms, or services, we may collect the following types of information:

Information You Provide Directly

• Contact information: Your first name, last name, email address, and phone number when you submit our contact or strategy call form.
• Business information: Your industry, business type, monthly revenue range, and a description of your current challenges.
• Communications: Any messages, emails, or other communications you send to us directly.

Information Collected Automatically

• Usage data: Pages visited, time spent on the site, links clicked, and referring URLs.
• Device and browser information: Browser type, operating system, screen resolution, and general device type.
• IP address: Your approximate geographic location based on your IP address.
• Cookies and similar technologies: Session cookies and analytics identifiers as described in Section 4.

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule strategy calls when you request them through our contact form.
• To provide our services including client acquisition systems, lead generation, automated follow-up, and booking infrastructure.
• To send relevant communications such as appointment confirmations, service updates, and educational content related to our offerings.
• To improve our website by analyzing usage patterns and understanding which content is most valuable to visitors.
• To comply with legal obligations and enforce our agreements where necessary.
• To protect the security of our website and services against fraud, abuse, and unauthorized access.

We will never use your information for purposes that are incompatible with those described above without first obtaining your explicit consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who help us operate our business and deliver our services. These include automation platforms (such as Make.com), CRM software, email delivery services, and analytics tools. These providers are contractually required to use your information only to perform services on our behalf and to protect it appropriately.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors engage with our content so we can improve the site experience.
• Preference cookies: Remember your settings and choices to personalize your experience.

Managing Cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect certain features of our website. Most browsers provide instructions for managing cookies in their help documentation.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Inquiry and form submissions: Retained for up to 3 years from the date of submission to manage ongoing or potential client relationships.
• Client records: Retained for the duration of your engagement with us and for up to 5 years thereafter for business and legal purposes.
• Analytics data: Retained in aggregated or anonymized form indefinitely; personally identifiable analytics data is deleted after 26 months.
• Email communications: Retained for as long as reasonably necessary to provide support and maintain a record of our correspondence.

When your information is no longer needed, we will securely delete or anonymize it in a manner consistent with industry best practices.

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request that we correct any inaccurate or incomplete information we hold about you.
• Right to deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Right to restrict processing: Request that we limit how we use your information in certain circumstances.
• Right to data portability: Request a machine-readable copy of your information to transfer to another service provider.
• Right to object: Object to the processing of your personal information for marketing or other purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

• All data transmitted through our website is encrypted using SSL/TLS technology.
• Access to personal data within our organization is limited to personnel who require it to perform their job functions.
• We regularly review our information collection, storage, and processing practices to guard against unauthorized access.
• Our third-party service providers are evaluated for their security practices before engagement.

While we take reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

Our website and services may include links to or integrations with third-party websites and platforms. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.

The third-party services we may use include, but are not limited to:

• Make.com: Used to process form submissions and automate follow-up workflows. Form data submitted through our website is sent to Make.com for processing per their privacy policy.
• Google Analytics: Used to analyze website traffic and usage patterns in an aggregated, anonymized manner.
• Email service providers: Used to deliver confirmation emails and communications related to your inquiry.
• Calendar and booking tools: Used to schedule and manage strategy calls you book through our site.

We encourage you to review the privacy policies of any third-party services you interact with through our website.

Our website and services are intended for business owners and professionals. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes, we will make reasonable efforts to notify you, which may include posting a notice on our website or contacting you directly if we have your email address. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us using any of the following methods: