Backend Workflow Automation

Your Business Runs
While You Sleep

We build the invisible engine behind your business. Backend workflows that fire the moment a lead comes in, follow up automatically, book appointments, update your CRM, notify your team, and move deals forward without anyone lifting a finger.

<2min
Automated response time
after every new lead
40h
Average hours saved per month
eliminating manual tasks
87%
Fewer no-shows with
automated reminders
24/7
Your follow-up and booking
systems never sleep
Workflow Builder

This Is What Runs
Behind Your Business

Every automation is a visual workflow: a chain of triggers, conditions, actions, and delays that executes automatically in the background the moment something happens.

BV Consulting — Workflow Builder • Lead Follow-Up Sequence
Running
Lead Intake
Booking Reminder
No-Show Recovery
Post-Close Onboarding
📋 Duplicate
✎ Edit
▶ Run Test
Trigger
Form Submitted
Landing page / ad
👤
Action
Create Contact
CRM + tag "New Lead"
📱
Action
Send SMS
"Thanks! We'll call in 2 min"
📩
Action
Send Email
Welcome + booking link
🔔
Action
Notify Team
Slack + email alert
Wait
Delay 30 min
If no booking yet
Condition
Booked a Call?
Check calendar tag
YES
Done
Move to "Booked"
Pipeline updated
NO
📱
Action
Follow-Up SMS #2
"Still interested?"
Wait
Delay 24 hours
Day 1 follow-up
📩
Action
Email Follow-Up
Case study + CTA
Wait
Delay 48 hours
Day 3 follow-up
📞
Action
Voicemail Drop
Personal message
Condition
Responded?
Check reply tag
Status: Active
Executions today: 38
Total contacts enrolled: 1,247
Avg. completion rate: 94.2%
Bookings generated: 312
Last run: 4 min ago
Pre-Built Workflows

The Automations We
Build For Your Business

Every workflow is custom-built for your business and runs automatically in the background from day one. Here are the core systems we set up for every client.

Lead Intake Workflow

Fires the moment a lead comes in

1
Trigger: Form or ad lead submitted Web form, Facebook Lead Ad, Google Ads, or landing page fill
2
Contact created in CRM instantly Tagged with source, assigned to the right pipeline stage and rep
3
SMS sent within 90 seconds Personalized text with their name and a booking link
4
Email confirmation + calendar link Branded email with value and clear next step
5
Team notified in Slack and email Instant alert with lead details so no one misses a hot prospect
📅

Appointment Reminder Workflow

Reduces no-shows by up to 87%

1
Trigger: Appointment booked GoHighLevel or Calendly booking confirmed
2
Confirmation SMS and email sent Includes date, time, Zoom or phone details, and prep info
3
24-hour reminder sequence fires SMS and email reminder the day before with one-click reschedule link
4
1-hour reminder sent Final reminder with join link and contact info in case they need to reach out
5
Post-call follow-up triggered Thank you message with next steps and proposal link fires after the call
🔁

No-Show Recovery Workflow

Wins back missed appointments

1
Trigger: Appointment missed Contact tagged "No-Show" 15 minutes after the scheduled start time
2
Immediate empathetic SMS sent "We missed you today, no worries, here is a link to reschedule"
3
Follow-up email with value A case study or resource that keeps them warm and reminds them why they booked
4
Rep task assigned in CRM Manual call task created and assigned so a human follows up personally
5
7-day re-engagement sequence Three-touch nurture sequence if still no response after the initial outreach
🌿

Long-Term Nurture Workflow

Converts leads who need more time

1
Trigger: Lead unresponsive after 7 days Contact moves to "Nurture" stage in the pipeline automatically
2
Weekly value email sequence Automated emails with tips, results, and case studies over 8 weeks
3
Monthly SMS check-in Light-touch text to keep the relationship warm without being pushy
4
Re-engagement trigger on reply Any reply automatically moves them back to the active pipeline and notifies the rep
5
Seasonal offer drop at 90 days Targeted offer or discount sent at the 90-day mark to re-activate cold leads
🏆

Post-Close Onboarding Workflow

Delivers a world-class client experience

1
Trigger: Deal marked "Closed Won" CRM stage change fires the entire onboarding sequence instantly
2
Welcome email and next steps sent Branded welcome email with onboarding checklist and kickoff call link
3
Intake form delivered automatically Client questionnaire sent via SMS and email to gather what we need to start
4
Internal team task sequence created Project tasks automatically assigned to the right team members in the right order
5
30-day check-in scheduled Automated check-in email and satisfaction survey sent at 30 days post-start

Review and Referral Workflow

Turns clients into your best salespeople

1
Trigger: Project milestone reached Automatically fires when a client tag, deal stage, or date is updated
2
Check-in message sent at right moment Timed to catch the client when satisfaction is highest, not randomly
3
Review request SMS and email fired Direct Google review link with a personal note that drives high conversion
4
Referral offer delivered Incentive-based referral request sent with a unique tracking link per client
5
Referral tracked and rewarded CRM tags any referred contact, notifies the original client, and triggers reward fulfillment
What Gets Automated

Every Repetitive Task
Removed From Your Plate

If your team does it more than once the same way, we automate it. Here is what our backend workflows take over completely.

Instant Lead Response

The moment a lead fills out any form, submits a chat, calls your number, or clicks an ad, a personalized response fires automatically within 90 seconds. No one has to monitor an inbox or pick up the phone first.

📱

Multi-Touch Follow-Up Sequences

SMS, email, and voicemail drop sequences that run on a custom schedule for days or weeks after a lead comes in. Each message is tailored to where the prospect is in the journey, not a generic blast.

📅

Booking and Appointment Management

Confirmations, reminders at 24 hours and 1 hour out, post-call summaries, and reschedule links all sent automatically. Every appointment has a full communication trail without any manual sending.

👤

CRM Data Entry and Updates

Every contact, conversation, tag, note, and pipeline stage change updates automatically based on what actions are taken. No one on your team has to manually move a deal or log an activity again.

🔔

Internal Team Notifications

The right person gets notified at the right moment. Hot lead comes in? Sales rep is pinged instantly. Deal closes? Finance and delivery team get the handoff automatically. No one falls through the cracks.

🔁

Re-Engagement and Nurture

Leads who do not book immediately get enrolled in a long-term nurture sequence. Monthly touches, value content, and seasonal offers run automatically for months without anyone having to remember to follow up.

Review and Referral Requests

Google review requests and referral offers sent at the exact right moment in the client lifecycle, when satisfaction is highest. Tracked automatically so you know who reviewed and who referred.

💲

Invoice and Payment Triggers

Payment reminders, receipt confirmations, and overdue notices all sent automatically on your schedule. Connect with Stripe or QuickBooks and your billing communication runs on autopilot.

The platforms we build your automations on
🔁
Make.com
Visual workflow engine
🎯
GoHighLevel
CRM + automation hub
Zapier
App-to-app connectors
📞
Twilio
SMS and voice automation
📩
ActiveCampaign
Email automation
📅
Calendly
Booking triggers
💲
Stripe
Payment triggers
🚀
Slack
Team notifications
The Transformation

Your Business
Before and After Automation

This is the difference between chasing leads manually and having a system that does it for you around the clock.

Before

Manual, inconsistent, exhausting

Leads sit in an inbox for hours before anyone responds, and by then they have already called a competitor

Follow-up depends on whoever remembers to do it that day, which means most leads just go cold

Appointment reminders are sent manually or not at all, resulting in a high no-show rate

CRM data is entered manually and is always incomplete, outdated, or wrong

Team finds out about new leads and deals through Slack pings or checking their email manually

Review requests are forgotten and referral programs are inconsistently executed

After

Automatic, consistent, scalable

Every lead gets a personalized SMS within 90 seconds of submitting, before they have closed the page

Multi-touch follow-up runs on autopilot for days and weeks with zero manual effort from your team

Reminders go out at 24 hours and 1 hour automatically, cutting no-shows by 87 percent

CRM updates in real time based on actions taken, tags applied, and pipeline stages changed

The right team member gets an instant Slack and email notification the moment anything important happens

Reviews and referral requests fire automatically at the perfect moment in every client relationship

What Clients Experience

Automation Changes
Everything

These are real outcomes from businesses that replaced manual processes with BV Consulting-built automation systems.

🏠 Roofing Contractor
3x
More qualified leads booked per month

"We were responding to leads the next day and losing half of them. Now they get a text in under two minutes and our booking rate tripled in 30 days."

MR
Marcus Reid
Owner, Apex Roofing
💼 Business Coach
40h
Hours per month saved from manual tasks

"I used to spend half my week on follow-ups, reminders, and CRM updates. Now the system handles all of it and I spend that time actually coaching clients."

SJ
Sarah Johnson
Elite Business Coaching
💦 Plumbing and HVAC
87%
Drop in no-show rate after automation

"We had a no-show problem that was costing us thousands every month. The reminder sequences fixed it almost immediately. It was the single best change we made."

RC
Ryan Castillo
Castillo Plumbing
Ready to Automate?

Let Us Build the
Engine Behind Your Business

Book a free strategy call and we will map out exactly which workflows will have the biggest impact on your business, how quickly we can get them live, and what results you can realistically expect.